BackIntroduction
This chapter represents Task 3 in the New Jersey Statewide County Transportation Planning project. Task 2 of the project was an inventory of existing services and facilities in Monmouth County, along with a demographic overview of WFNJ participants, other transit-dependent groups, employers, child care facilities, training centers and other key destinations.
For Task 3, the data collected in Task 2 was supplemented with information obtained from surveys of WFNJ participants, meetings with agency staff, and focus groups with employers and program participants. This information was analyzed to identify and quantify the transportation needs of the WFNJ population along with other transit dependent groups in Monmouth County.
For the WFNJ participants, quantifying transportation needs involved: 1) calculating the approximate number of trips clients will need to make between home and training and other work-related activities, employment, and child care facilities; and 2) estimating the number of trips that could be served by private automobiles, existing fixed route bus service and other modes of transportation. Trip estimates were developed for the current year and for the next two years. In order to develop these estimates, the geographic location of trip origins and destinations, the days and hours during which trips could reasonably be expected to occur, the access to private automobiles among the WFNJ population, and the existing fixed route bus services were all considered. Information collected in Task 2, the results of the client intake survey, and the inputs from discussions with the project Steering Committee and other representatives of state and county agencies and from the WFNJ committee meetings were used to develop the trip estimates.
For other transit dependent groups -- seniors, persons with disabilities, human service agency clients, and low income residents -- the transportation needs were identified based on the demographic data and transportation survey results obtained during Task 2 and the input from the stakeholder meetings. The needs identified address service areas and service hours.
Based on the projected transportation needs for the WFNJ participants and the other transit dependent groups, the overall transportation needs and gaps in Monmouth County were identified. The transportation gaps are defined as the needs that are not being met by the current transportation systems. Alternative solutions to meet the needs are reported in Chapter 4, and further detail about implementation strategies is reported in Chapter 5.
The trip estimates developed and the transportation needs and gaps identified are presented in this chapter. Section 3.2 addresses the transportation needs of the WFNJ participants. Section 3.3 addresses the transportation needs of other transit dependent groups. In Section 3.4, the overall transportation needs and gaps in Monmouth County are summarized.
Transportation Needs of the Work First New Jersey Program
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The transportation needs of the WFNJ participants in Monmouth County are discussed in this section. The number of clients, their locations, their available transportation alternatives, and their child care transportation needs are discussed in sub-section 1-1. Employment and support services destinations, work hours, and their accessibility by public transit are presented in the second and third sections. Projected number of total trips and mode splits are discussed in the fourth and fifth sections.
WFNJ Client Information
BackWFNJ Population
As of January 1998, New Jersey Department of Human Services Division of Family Development statistics show there were a total of 3,150 Temporary Assistance for Needy Families (TANF) recipients, of which 1,863 were required to participate in work-related activities. In addition, there were 1,012 individuals receiving General Assistance (GA) funds, of which 425 were required to participate in work activities. The Work First New Jersey program is focused on those recipients required to participate in work-related activities. Therefore, a total of 2,288 Monmouth County residents are required to participate in the WFNJ Program. Since the TANF program provides assistance to families with dependent children, it is assumed that 1,863 of the participants have dependent children.
The January 1998 statistics also show following breakdown of recipients:
Information on the home addresses of likely WFNJ participants was collected as part of the inventory in Task 2. In general, municipalities with the highest concentration of potential WFNJ participants included: Asbury Park, Long Branch, Keansburg, Keyport, Red Bank, and Belmar. There are WFNJ participants in lesser concentrations throughout Howell and Middletown Townships, and in Freehold and Neptune Boroughs.
BackTransportation Alternatives
Information on the transportation alternatives available to WFNJ participants in Monmouth County was obtained from surveys conducted in March and April 1998 by the Department of Human Services. The survey questions addressed automobile ownership (including operating condition and insurance), access to a private auto, access to public transit, and need for child care transportation. The Monmouth County survey instruments and results are presented in Appendix D of this report. Additional information on the accessibility of public transit was also obtained from the analysis conducted by the Bloustein School of Planning and Public Policy at Rutgers.
The responses obtained from survey questions on auto ownership indicate that:
The survey also assessed the accessibility of public transportation by asking the recipients if they had access to a bus route. The survey responses indicate that 76% of the recipients have access to a bus route. The analysis on transit accessibility conducted by the Bloustein School of Planning and Public Policy used geocoded addresses for WFNJ recipients and NJ Transit route maps to identify the percentage of recipients living within a 1/4, 1/2, and 3/4 mile buffers from transit routes. The results of the geocoding indicate that 68% of the clients live within 1/4 mile of a transit route and 88% live within 1/2 mile of a transit route. Since the survey results are within the range of the results obtained from the geocoding analysis, the Bloustein School of Planning and Public Policy results were used to estimate the percentage of clients live within a 1/4 mile from public transit.
BackChild
Care Transportation Needs
The child care transportation needs of the WFNJ recipients were also addressed in focus group meetings. Participants were asked if transportation for child care would be a necessity for participants either working or in work-related activities. The responses obtained indicate that:
Based on these results, it was assumed that all of those who expressed a need, and half of those who did not know would need child care transportation. This resulted in an estimate that 53% of the participants would need transportation to child care.
Employment
BackEmployment Opportunities
Monmouth County employer listings and employment information were collected as part of the inventory in Task 2. This information was used to identify likely employment destinations in Monmouth County. The municipalities employing the largest number of people were: Red Bank, Freehold, Farmingdale, Oceanport, Holmdel Township, Asbury Park, Neptune, Eatontown, and Manasquan. The highest employment density, expressed as employment per square mile, was shown to occur within the municipalities of Red Bank, Freehold, Oceanport, Eatontown, Long Branch, and Neptune. Other areas of employment are located throughout the eastern half of the county, particularly east of the Garden State Parkway.
In an effort to gain a better sense of the employment opportunities in Monmouth County, a focus group of employers was held. This group provided information about the location, working hours, and types of transportation needed to access jobs in Monmouth County for WFNJ participants.
A significant number of the employers operate seven days per week and have early morning and evening shifts. In general, morning shifts start before 7:30am and evening shifts end at 10:00pm or later. During the summer season, there are also a number of seasonal restaurant and service-related jobs in the eastern part of Monmouth County. These jobs tend to have afternoon and evening working hours which vary significantly from day to day.
BackTransit
Accessibility for Employment
The transit accessibility of potential employment destinations was evaluated based on the proximity of the employers to a bus or rail route and the availability of transit service during the employers operating hours.
BackProximity
to Bus Routes
Information on the accessibility of potential employers by public transit was obtained from analysis conducted by the Bloustein School of Planning and Public Policy and transit route maps and employer addresses obtained from the Dun and Bradstreet employment database. The analysis conducted by the Bloustein School of Planning and Public Policy used geocoded addresses for employers from the New Jersey State Employer reporting database furnished by the Department of Labor and NJ Transit route maps to identify the percentage of employers and jobs within a 1/4, 1/2, 3/4, and 1 mile buffers from transit routes. This analysis relied on employment information indicating that 67% of the jobs are within 1/4 mile of a bus route. The observations from the map of the employment addresses obtained from the Dun and Bradstreet database and the transit routes are consistent with the analysis results obtained by the Bloustein School of Planning and Public Policy. By considering the types of jobs available to WFNJ participants, including service sector jobs and shift work, the likelihood of those jobs being in proximity to transit is diminished. As a result of the reduced proximity to transit of the most likely employment destinations for WFNJ recipients, this analysis assumed that only 60% of the employers are within 1/4 mile of a transit route.
In an effort to further define the transit accessibility of potential WFNJ employers, the shift hours of the employers identified by the focus group were compared to the transit service hours. As indicated earlier, many of the potential employers operate early morning and/or late evening shifts. Early morning shifts generally require employees to be at work at or before 7:30 a.m. Evening shifts generally end at 10:00 p.m. or later. Review of the transit schedules for the routes serving potential employers indicated that the service is available for the morning shifts but not at the end of the evening shifts. Based on these findings, this analysis assumed that 50% of the jobs accessible to transit occur during hours when public transit is available.
BackSupport
Services
Support service destinations for WFNJ participants include: training centers, county welfare agencies, one-stop sites, and child care facilities. The location and transit accessibility of support services destinations are discussed below.
BackTraining
Centers, Welfare Agencies, and One-Stop Sites
The training center, welfare agency, and one-stop site listings developed in Task 2 included the Monmouth Hispanic Affairs and Resource Centers in Asbury Park, Freehold, and Long Branch, the Monmouth County Division of Social Services in Atlantic Highlands, Freehold, Neptune, and area vocational schools, including Brookdale Community College with satellite locations in Asbury Park, Long Branch, and West Keansburg. These facilities operate during regular business hours, except for evening classes at the vocational school sites. Bus service is estimated to be available to these facilities during their operating hours approximately 85% of the time.
Child Care
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Family day care and licensed child care center listings were also developed in Task 2. Review of a map showing the child care addresses indicated that child care facilities are concentrated in Asbury Park, Long Branch, Red Bank, Freehold, and Keyport. Of the licensed child care facilities, only a portion have slots funded for WFNJ clients. At the same time, funding for additional slots for child care is also limited.
Information on the accessibility of public transit was obtained from the analysis conducted by the Bloustein School of Planning and Public Policy and from family day care and licensed centers developed in Task 2. The analysis conducted by the Bloustein School of Planning and Public Policy used the geocoded addresses of family day care and licensed centers and NJ Transit routes maps to identify the percentage of child care facilities within a 1/4, 1/2, and 1 mile buffers from transit routes. This analysis relied on addresses from 215 licensed child care centers and 202 family day care providers indicated that 56% of licensed child care centers and 50% of family day care centers are within 1/4 mile of a bus route. As will be discussed later in this report, the assumed likelihood of using transit service to reach child care destinations was reduced to account for the complexity of making child care and work trips by transit.
BackProjected
Transportation Demand
Based on the number of clients, available transportation alternatives, and assumed trip making rates, the projected transportation demand of WFNJ participants was estimated by activity. Estimates of total trips for a typical week were developed for the following activities:
The following sections discuss the methodology used to estimate trips by activity and to allocate work and job search trips to the region. Estimates of weekly trip demand in 1998, 1999, and 2000 are also presented.
BackTrips
by Activity
The trip estimates for each activity begin with an assumed typical number of one-way trips that would be required by a WFNJ participant in that activity. Participants who are employed (either "closed" or "open") are assumed to be required to make five round-trips (10 one-way trips) each week. Recipients participating in CWEP and other training were combined because many may be participating in both in order to meet the minimum number of hours of work related activities. It was estimated that between CWEP and other training, participants would be making 4-5 round-trips per week (9 one-way trips). For job related activities, one round-trip (2 one-way trips) a week were estimated.
The total weekly trips for work, CWEP/other training, and job search were then calculated by multiplying the estimated trips per participant per week by the number of participants in each activity. The weekly CWEP/other training trips were estimated by combining both groups and then multiplying the total by 9 trips per week.
The child care trip estimates were more complicated because of the need to account for trips to more than one child care facility for those recipients with more that one dependent child. In an effort to account for multiple child care destinations, a "Child Care Trip Factor for Other Children Going to Different Locations" was developed. Based on Department of Human Services-Division of Family Development statistics on total WFNJ adults and children in Monmouth County for January 1998, a ratio of 2.3 children per adult recipient was developed. It was then estimated that about one third of the additional dependents would be either going to a different location (2/3 would either not require day care or would be going to the same location as the first child). This resulted in a trip rate of approximately 1.3 trips for every participant trip (for participants who require child care transportation). Applying both the percentage of participants indicating the need for child care transportation and the child care trip rate factor to the total trips in the work, CWEP, and job training trips categories produced the estimated total child care trips. It was assumed that occasional job search trips would not require on-going child care transportation.
Regional Work and Job Search Trip Allocation Back
The analysis conducted in Task 2 had indicated that Monmouth County residents travel to work destinations in Monmouth County (65%), Middlesex County (9%), New York City (7%), Ocean County (4%) and other regions (15%). Since it was assumed that WFNJ work (open and closed) and job search trips would have a similar distribution, the existing regional work trip distribution percentages were applied to the total projected work (both "closed" and "open") trips and to the job search trips. It is acknowledged that the likelihood of WFNJ participants commuting long distances to work may be somewhat less than for the workforce as a whole, due to the types of employment available to WFNJ participants.
Back1998
Projected Trips
Applying the above trip rates to the number of clients in each category produced projected weekly trips by category. The 1998 projected weekly trips for Monmouth County were:
The regional work (closed and open) trip distribution for Monmouth County participants was estimated to be:
The regional job search trip distribution for Monmouth County participants was estimated to be:
BackFuture
Year Projected Trips
In order to develop estimates for the coming years, assumptions on the changes in the total WFNJ participants by trip category were made. These assumptions are based on total WFNJ/TANF population estimates obtained from the New Jersey Department of Human Services and the current participation rates in Monmouth County. These assumptions are:
Projections for WFNJ participation by activity for 1999 and 2000 in Monmouth County are presented below.
1998* |
1999 |
2000 |
|
Total Participating |
1155 |
1757 |
1584 |
Employed (closed)** |
1194 |
1399 |
1503 |
Employed (open) |
698 |
808 |
729 |
CWEP |
236 |
281 |
253 |
Other Training |
335 |
369 |
333 |
Job Search |
184 |
141 |
127 |
* The January 1998 participation rate was approximately 60%
** The number of Employed (closed) is cumulative, less recidivism of 30%
Incorporation of these assumptions into the approach used to develop the 1998 estimates produces estimates for 1999 and 2000. The total trips for 1999 and 2000 are assumed to be 47,443 and 46,855 respectively. The significant increase in the number of trips is attributable to the increased participation of recipients in activities that require more trips (work and child care trips). The distribution of trips by activity and by regional destination are assumed to be consistent with the 1998 distribution since the participation rates by activity were assumed to remain constant for all three years.
BackProjected Trips by Mode
The total estimated trips were allocated among transportation modes: auto, fixed route and other. Regional work and job search trips were also allocated among modes. The following sections discuss the methodology used to estimate trips by mode and to allocate work and job search trips to the region by mode. Estimates of weekly trip demand by mode in 1998, 1999, and 2000 are also presented.
Methodology
Auto
The estimated number of trips that would be made by private auto was developed from the multiplication of the estimated weekly total trips by the percentage of participants with a car, or with access to a car. Information gathered from WFNJ clients indicated that those who borrow a family members car will continue to do so whenever possible for training and work trips, until they are able to access their own auto. When the borrowed car is not available, these trips typically fall in the category of "Trips by Other Means," because the participant will seek another convenient mode such as taking the trip in a taxi.
Child care trips by auto were calculated by applying the percentage of participants who own autos to the total child care trips.
BackFixed
Route
The estimated number of trips by fixed route for each activity type was based on the product of the total trips that cannot be made by private automobile and the estimated probability that fixed route service would be available for the activity. The probabilities were developed using the following assumptions:
For work trips (closed and open), clients within ¼ mile of fixed route (68%), employers located within ¼ mile of fixed route (60%), and jobs during fixed route hours (50%) were considered. The probability that fixed route would be available was computed to be: 0.68 x .60 x .50 = 0.20 (20%).
For CWEP and other training activity trips, clients within ¼ mile of fixed route (50%), job related activities within ¼ mile of fixed route (100%), and job related activities during fixed route hours (100%) were considered. The probability that fixed route service would be available for these trips was computed to be: 0.50*1.0*1.0 = 0.50 (50%).
Fixed route trips for job search activities were developed using the same approach as for work trips. The client must be close to fixed route, the employer must be close, and the employer must be available during fixed route operating hours.
For child care trips, it was assumed that many child care trips would not be made by transit given the complexities of fixed route service and the need to also get to work or another activity on transit at the same time. It was estimated that where fixed route operates with a headway of 30 minute or less, about 10% of child care trips would be made on the bus/train. The estimates for individual counties were then adjusted based on the percentage of clients within ¼ mile of fixed route service. In Monmouth County, starting with an ideal 10% and multiplying this by 68% (clients within ¼ mile of fixed route) yields an estimate of 7% of child care trips by fixed route.
Other Means
"Trips by Other Means" for each category are the difference between total trips and the sum of trips by auto and fixed route. Other means include walking, bicycling, or taxi. Trips made by those who sometimes borrow an automobile are most often made by other means when not in the borrowed auto, as this group tends to look for non-transit options when available.
BackRegional
Work and Job Search Trip Mode Allocation
The same approach was used to determine the total work and job search trip allocation by mode was used to develop the regional trip allocation. The fixed route accessibility of the regional employment destinations was assumed to be the same as that of the Monmouth County destinations. While there is more transit service in Essex and Hudson Counties, and in New York, transit riders in Monmouth have access only to the extent that service is available locally.
1998 Projected Trips by Mode
Applying the above mode allocation percentages to the number of projected trips in each category produces projected weekly trips by category and mode. The 1998 projected weekly work and job search trips by mode are:
The regional work (closed and open) and job search trip distribution by mode was estimated to be:
Of total trips by mode, child care trips represent the largest group of trips made by private auto. Trips made using transit are most commonly work trips, and trips by other means are predominantly made for child care and training purposes.
Future Year Projected Trips by Mode
The future year trips distribution by mode is assumed to be consistent with the 1998 distribution. The total number of trips on each mode are projected to be:
BackMonmouth County Work First Transportation Program
Monmouth County anticipated the needs of many TANF and GA recipients of the county as they entered the work force, requesting grant money to fund a transportation program to meet the diverse travel needs of Work First participants. The project was funded in 1997, and is gaining recognition among program participants and job placement specialists. This program uses taxis to provide trips for WFNJ participants in areas that are not served by transit effectively, yet are reasonably short in nature (15 minutes or less). A program coordinator was hired early in 1998 to oversee the program, perform outreach activities, and to assist with trip planning for WFNJ participants. Ridership has been increasing since the program went into operation in early 1998.
BackTransportation Needs of Other Transit Dependent Persons
In addition to the transportation needs of the WFNJ participants, the study also aims to address the transportation needs of the transit dependent group -- seniors, persons with disabilities, human service agency clients and others. The inventory conducted in Task 2, identified the municipalities with high concentrations of transit dependent individuals and the existing transportation providers. Additionally, the survey of transportation providers conducted in Task 2 asked respondents to identify transportation needs. The analysis conducted on the information collected in Task 2 and the input received during the focus group meetings are discussed in the following sections.
BackSeniors
Population
The demographic information collected in Task 2 indicated that there are approximately 70,472 residents over age 65 in Monmouth County. The highest number of seniors can be found in Middletown Township (7,919), Neptune Township (4,779), Long Branch Township (4,419) and Howell Township (3,578). The highest percentage of seniors are found in Interlaken (27.6%) and Spring Lake Heights (27.2%). The senior population in Monmouth County is diverse, in income as well as geographic location. Their travel needs also vary significantly.
Existing Services
The transportation available to seniors includes the services provided by: the Monmouth County Transportation System (SCAT). Additionally, seniors with qualifying disabilities can use ACCESS Link, NJ Transits ADA paratransit service for trips along the NJ Transit routes; and seniors who are clients of human service agencies can use the transportation provided by the individual agencies.
In general, the transportation services for seniors are provided on weekdays between the hours 8:30am and 3:30pm and are limited to local, municipal or county boundaries. These services all require advance reservations -- ranging from 1 day to 14 days advance notice. Analysis of the annual passenger trips provided by selected programs and the existing senior population indicates annual passenger trip to senior population ratio of 3.2 annual trips/senior resident.
Transportation Needs
The major service needs identified for seniors in transportation surveys include:
The service needs identified in the surveys consistently indicate the need to increase services available to the senior population.
BackPersons with Disabilities Population
The demographic information collected in Task 2 indicated that nearly 16,000 people, approximately 3.7% of the county population, identified themselves as having mobility limitations during the 1990 Census. While the number of persons with mobility limitations is likely to be a broader group than persons with disabilities, it provides an indicator of the magnitude and location of people requiring transportation services -- typically demand response or paratransit services.
The highest number of people with mobility limitations were found in Middletown Township (1,791), Neptune Township (1,146) and Long Branch (1,122). The highest concentration of persons with mobility limitations was found in Asbury Park, at 622 persons per square mile. Other areas with more than 200 persons with mobility limitations per square mile in 1990 were: Belmar, Bradley Beach, Highlands, Keansburg, Keyport, Neptune, Red Bank and South Belmar.
Existing Services
The transportation available to people with disabilities includes the services provided by the Monmouth County Transportation System (SCAT) and ACCESS Link. Many agencies provide transportation through contracts with Monmouth County Transportation. Eligibility for these programs is determined by the agency. Some transportation is provided by the hospitals, usually for particular needs.
The transportation services of SCAT and ACCESS Link are available to residents in Monmouth County meeting eligibility requirements. The transportation services provided by the agencies serving people with disabilities are limited to the clients and service areas of the individual agencies.
Transportation Needs
The major service needs identified in surveys of seniors and people with disabilities include:
BackHuman
Service Agency Clients
The human service agencies in Monmouth County provide transportation services to their clients for education/training, nutrition, health/medical and recreation trips. The days and hours that transportation is provided vary and range from weekdays during normal business hours to daily from 5:30am to 10:00pm. Most agencies require advance reservations for transportation and limit their services to selected areas within Monmouth County.
The major service needs/issues identified in surveys included:
BackOther
Transit Dependent Persons
Low Income Population
Low income is generally an indicator of transit dependency. Lack of income makes private transportation, particularly owning a car, difficult if not impossible. In Monmouth County, 13.3% of the households had incomes below $15,000, according to the 1990 census data.
Existing Services
The transportation available to other transit dependent in Monmouth County is limited to public transit routes, and some availability on existing county services. Nine M-routes and eight numbered routes provided by NJ Transit that travel through Monmouth County. The bus routes are predominantly concentrated along the eastern portion of the county, Route 9 and the Garden State Parkway. The M-routes operate throughout Monmouth County, primarily serving Asbury Park, Red Bank, Freehold, Long Branch, Sea Bright, Highlands, Freehold Raceway Mall and Monmouth Mall. The M-21 and M-22 operate seven days a week, with evening service Monday through Saturday between Red Bank, Asbury Park, Long Branch and Monmouth Mall. Four of the remaining services operate weekdays and Saturdays, from approximately 6 or 7am to approximately 7pm. The remaining M-routes operate weekdays only. The NJ Transit numbered routes operate either hourly or twice hourly, most operating seven days a week.
Transportation Needs
The major service needs/issues relevant to other transit dependent persons identified in the focus group included:
BackTransportation Service Gaps
The evaluation of the transportation needs of the WFNJ participants and the other transit dependent populations indicates gaps in the transportation offered by the existing systems. These gaps are evidenced by the high %age of WFNJ participant trips estimated to be made by other means -- 20% of the total trips and 40% of the work and job search trips (including those made by borrowing a car).
Fixed route service operates within and between areas of high concentrations of WFNJ participants, other transit dependent, and employers. While public transit service is available in Monmouth County in most areas where WFNJ participants live, there are some areas where work trips are difficult to make using transit, due to infrequent service, or not operating late enough to accommodate second shift workers. This is particularly problematic in Eatontown, and areas in the western portion of Monmouth County. Additionally, even where evening service is available, there is tremendous concern for safety of single women traveling in areas where there is a high incidence of crime, particularly late at night (11pm to midnight).
BackWFNJ
The analysis of the transportation needs of the WFNJ participants indicated that the existing fixed route system does not fully meet their travel needs. Local transit service is not frequent enough nor does it operate late enough to accommodate shift work, or trips involving transfers to make it a feasible alternative in many cases. Transit service is also not available in much of the county, particularly in areas that are developing as major employment sites, which are often rural. As a result, there are employers that are not accessible to WFNJ recipients who do not have access to a car.
NJ Transit operates rail service along the Bayshore on the New Jersey Coast Line. This may provide effective service for some trips, however, in the surveys of WFNJ participants and those recently employed, rail was a viable option for approximately 2% of those surveyed.
Transfers and service hours are also a concern for employees working early morning and late evening shifts. Even if there is a bus scheduled to travel by their place of employment at the required shift hours, their trip may not be feasible by transit because the connecting routes needed are not in service early/late enough to complete their trip.
Because of the diverse trip patterns anticipated in work-related activities, innovative alternatives and local area services are likely to produce cost effective solutions due to the demographic characteristics of Monmouth County for trips that cannot be made on the existing transit system. These alternatives must address child care trip needs since child care trips are estimated to account for over 45% of the total trips by other means.
Other Transit Dependent Persons
The other transit dependent population in Monmouth County is concentrated in the same general areas as the WFNJ participants. They have travel needs which are similar to those of the WFNJ participants as well as travel needs that are unique to seniors and people with disabilities. The travel needs that are similar to that of the WFNJ participants include:
The travel needs that are unique to seniors and people with disabilities include:
When developing alternatives to meet the service needs of transit dependent populations and the WFNJ participants, it is important to identify coordination opportunities where transportation resources can be maximized. It is also important to look at coordination opportunities between the transportation services of the individual agencies serving other transit dependent groups in an effort to eliminate duplication of effort and resources. In Monmouth County, many of the services designed for transit dependent populations have been coordinated, and benefit from a lower operating cost as a result.
Transportation Service Alternatives and Options
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In addition to the information provided by the Bloustein School of Planning and Public Policy, information was gathered through intake surveys of WFNJ recipients and survey data collected from former welfare recipients placed in employment during the last year. Focus groups were held with employers and with WFNJ participants to learn more about the transportation demand patterns.
Demand for transportation among existing and projected WFNJ participants was estimated. The estimates were categorized by type of trip (work, childcare, and training), by mode (auto, transit, other), and among nearby counties based on the distribution of work destinations. For all types of trips occurring within Monmouth County for the current year, this population generates an estimated 8,200 trips each workday. Of these trips, approximately ½ are made in automobiles, and about 900 are made on fixed route transit. The remaining 3,200 trips are made in some other way, either by walking, riding a bicycle, or using a taxi. These 3,200 trips a day are the focus of the recommendations presented in this section.
What emerged from the analysis confirmed the idea that rather than finding large groups of WFNJ participants going to a common area, who could be served by transit, there are many small gaps in transportation service. Individual participants have specific needs, which are best addressed with a menu of transportation options. This menu includes automobiles and fixed route transit, as well as deviated fixed route service, feeder service, paratransit, shared ride taxi, van pools, car pools and volunteer emergency services. A single days commute may need to be accommodated on a combination of modes.
In this section, recommendations are made using the information gained from previous sections with input from the members of the Transportation Committee. The recommendations are presented in three sub-sections: (1) transportation services for review and discussion with NJ Transit, (2) transportation services that can be provided through Monmouth County Department of Transportation and its programs, and (3) ongoing efforts to maintain the discussion of WFNJ transportation needs as the WFNJ program evolves. Following these three sections, the next section addresses various roles of state and local agencies in funding, administering and providing services. The fifth section addresses public information needs and the final section explores areas of possible future coordination.
Transportation Services to be Discussed with NJ Transit
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In addition to NJ Transits inter-county routes providing transit between Newark and Long Branch, New York and Atlantic City and Asbury Park and Philadelphia, NJ Transit also provides service within Monmouth County along routes once operated independently. These routes are now operated by TCT under contract with NJ Transit, and are referred to as the "M-routes." These routes provide local service throughout Monmouth County generally on an hourly basis on weekdays between 6:30 a.m. and 6:30 p.m. There is some Saturday and minimal Sunday service available.
In order for NJ Transit to better serve the mobility needs of the WFNJ population in Monmouth County, the following actions are recommended:
Transportation Options to be Pursued by Monmouth County
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Monmouth County currently provides several transportation services that are coordinated and available throughout much of the County. These services include SCAT service for seniors and people with disabilities, the Brokered Employment Transportation Service (BETS) for people with disabilities traveling to competitive employment, Shared Ride Taxi service, which is a user-side subsidy taxi program, and Medicaid transportation service.
As mentioned above, the key to meeting the needs of the Work First New Jersey (WFNJ) participants is having flexible transportation services available. Monmouth County Division of Transportation has developed a number of coordinated programs, and contracts with a variety of agencies and municipalities to provide demand responsive transportation services that are both cost-effective for the provider and affordable for the user. This is accomplished through well-defined program guidelines and the ability to effectively coordinate services.
This built-in coordination extends to the WFNJ transportation program that was funded by a grant in 1997, and began operation as a demonstration project in early 1998. The WFNJ transportation program employs a Transportation Coordinator who works with Employment Services, job placement and case management personnel along with WFNJ clients to devise a transportation plan. This has been very effective, and is beginning to be used more widely for planning transportation along with job placement. The WFNJ program is blended with the BETS service to enable transportation services to be provided more efficiently. Further efficiencies may be gained by blending other trips such as Medicaid transportation wherever possible to manage costs and provide more service, particularly during evenings and weekends.
While Monmouth County appears to be serving its clients effectively, there are issues that need to be addressed as the WFNJ transportation program develops:
The transportation planning process that has occurred over the past year has brought to light many issues where coordination of resources can help provide needed services to more people in a cost effective manner. In addition, the efforts made to learn the travel patterns of WFNJ participants have indicated that there is a need for individualized service and back up plans. Monmouth County has committed to providing demand responsive service through their WFNJ transportation grant, which has been the most effective way to transport many program participants. Continuing this type of service is important to meeting the employment goals of the WFNJ program.
BackOngoing Efforts Toward Meeting the Transportation Needs of WFNJ Participants
The third category of recommendations are the ongoing efforts needed to monitor progress and to anticipate new needs as they arise. With the transportation service pieces in place or being implemented, the focus turns toward communication between the Divisions within the Department of Human Services, and communication with other entities that impact or are impacted by the WFNJ program and related transportation programs such as SCAT and BETS. This includes NJ Transit, the Workforce Investment Board (WIB) and its committees, the Human Services Advisory Council, the Monmouth County Department of Planning, Economic Development, Employment Services, Area Human Service agencies such as the ARC of Monmouth and the United Way, Job Placement Agencies, employers, senior associations such as AARP, people with disabilities, particularly users of the BETS program, and others as appropriate.
The ongoing transportation committee should meet quarterly to discuss program changes, progress, funding, networking and coordination opportunities, marketing and outreach. The formality of the committee formation depends on the level of activity and the desire for it to play a role in the future of the WFNJ program.
Establish a committee with broad representation from areas listed above and develop a meeting schedule. Quarterly meetings may be appropriate for a group of such diversity. Designate a contact person within the Division of Transportation as a referral person for the committee. The first meeting should begin with a discussion of the WFNJ transportation study. Priorities of the committee should be established and goals set for short-term and long-term achievements.
Responsibilities of the committee include:
The ongoing activities are a means of establishing an interactive network that will provide a safety net for WFNJ participants and others who might otherwise not have access to transportation in Monmouth County. This coordinated approach should enable services to be funded through a variety of sources that seek to fund a coordinated system.
BackPotential Funding Sources and Service Partnerships
This program was proposed by the Commissioners of Transportation and Human Services to fund innovative plans for transporting WFNJ participants in a coordinated way. One prerequisite for funding under this program is participation in the statewide planning process and having a coordinated plan. Specific program requirements are anticipated in August 1998, and funding is anticipated to begin in October 1998.Innovative Transportation Fund
The US Department of Labor has issued two sets of requests for proposals in which transportation for WFNJ participants would be eligible for funding. Of the proposals that were approved for funding so far, only five contained any transportation and all were focused on urban areas. The second set of proposals was due on July 14, 1998. Again, transportation was eligible for funding, with a number of qualifiers. The Department of Labor grants must be applied for through the WIB and go through the WIB process. Because of the suburban nature of Monmouth County, this was viewed as an unlikely source for funding.Department of Labor program funding
Funding for Transportation Related Expenses (TREs) for WFNJ participants has been moved to fall under the block grant program. This increases the flexibility of how the funds are used; for example, the TRE funds usually provided as cash to program participants may be used to purchase transit passes, with the difference in costs provided to the County. NJ Transit is working with individual counties to establish the Work Pass program to use TRE funds to purchase transit passes directly. However, this is only helpful to the extent that clients have access to frequent transit service where they need to go. This funding source is limited to current WFNJ participants in eligible work activities. Former recipients are not eligible.TANF Block Grant funding
In addition, Social Security Block Grant money is used to fund a wide variety of programs which transportation would compete with, and this source of funding is very likely to be cut in the next three years. Ongoing cuts in funding limit the ability to fund transportation at the community level.
The State of New Jersey funds the General Assistance (GA) program for adults without children who need assistance. The GA program funds are somewhat more flexible than some of the federal funding programs, and can be used for transportation for GA recipients.General Assistance Funds
Monmouth County has a long history of demonstrating willingness to coordinate and communicate, and provide transportation services at a reasonable cost. As a result, there may be opportunities to develop revenue sources that benefit from the provision of the service locally. In addition, operations agreements with NJ Transit may enable cost savings and more flexible service within Monmouth County. Local funding may indeed be one of the best alternatives in the long run as the users and employers in Monmouth County derive the continued benefit of the service.Other funding options and resources
BackFuture Coordination Issues
NJ Transits Office of Special Services has announced that through the Access Link program (ADA complementary paratransit service), they are willing to participate in shared service arrangements with individual counties. For eligible customers, this would amount to NJ Transit operating the inter-county trips by referral, and the County would operate the intra-county Access Link trips under a brokerage agreement. Monmouth County sees potential in this concept and has contacted the NJ Transit Office of Special Services to discuss this further.
A longer-range coordination plan should be pursued with neighboring counties Middlesex and Ocean, the destinations of over 12 % of work trips. Options to consider include ridesharing, vanpooling, and transfer points between county-operated services. If service for seniors and people with disabilities were included in this concept, in a reciprocal manner, mobility would be greatly enhanced for these populations.
BackPriorities for Implementation
Service alternatives and ongoing efforts to improve transportation for WFNJ participants were identified. Priorities for the other most important service alternatives discussed identifies the parties responsible for addressing each item and identifies regulatory or political barriers that are important to further Monmouth County transportation programs.
The priorities are separated into service and planning priorities, and regulatory priorities. Funding needs are specified where appropriate, however, in most cases, the costs will be determined when service is designed. NJ Transit service planning staff has indicated that they are the responsible party for evaluating service issues related to NJ Transit.
BackService and Planning Priorities
1. Monmouth County is providing service for WFNJ participants through its grant funded program. There are enough funds to continue operations for another year. The most important priority is to identify funds to enable continued funding for this program. Time frame: Within the next year. Responsible party: Monmouth County Divisions of Transportation and Social Services. Cost: Approximately $250,000 annually, including staff positions.
2. New funds will also need to be identified to fund additional pilot projects, including the "Ways to Work" vehicle ownership program. While regulatory barriers remain, a vehicle ownership program rewards diligence and reduces the transportation related work problems for people who live in areas that are difficult to serve by transit. Time frame: Within the next year. Responsible party: Transportation Committee to evaluate, Monmouth County Divisions of Transportation and Social Services. Cost: Approximately $50,000 for the first year.
3. Evaluate M-routes to determine if there are ways of shifting resources between the M-routes to enhance routes that serve employment areas. The M-21, M-23 and M-26 routes in particular are fairly well designed to meet travel needs of a number of WFNJ participants in Monmouth County if the service hours were extended to meet shift times, routes were adjusted slightly, and frequency was increased to make transferring smoother. NJ Transit and Monmouth County Divisions of Transportation and Employment Services and the WIB would need to determine which routes were most important, to assess ridership and on/off data to determine demand periods and make needed changes with the appropriate public participation process. Time frame: one year. Responsible parties: NJ Transit, Monmouth County Divisions of Transportation, Social Services, Employment Services and the Monmouth County WIB. Estimated cost: To the degree that resources can be shifted, there is no contract cost for this. The planning cost would be internalized by NJ Transit. Cost for adding evening service on one route for a year (without cutting other service) is estimated at $200,000 to $300,000.
4. New funding should be sought to expand the current WFNJ program to provide back-up transportation to low income people who may need transportation when their usual transportation mode fails. For example, an employee who usually rides with a friend, and that friend is sick. The back-up transportation program would be available at the full cost, or at a small subsidy to the participant, and will enable that person to get to work on days that would have been difficult otherwise. This project could be subsidized by employers as a means of reducing absenteeism. Time frame: One year to design program and identify funding source. Responsible parties: Monmouth County Transportation Committee, Monmouth County Divisions of Transportation, Social Services, Employment and Training and the Monmouth County WIB. Cost: Approximately $30,000 annually.
5. Identify funding to operate transportation between Bayshore and Freehold using small buses. There are a number of employers in Freehold and higher concentrations of people in the Bayshore area that would be able to benefit from a shuttle service between these areas. Communities of particular interest are Asbury Park, Long Branch and Neptune due to their high concentrations of WFNJ participants.
BackRegulatory Priorities
There are two regulatory issues that need to be resolved in order to move forward with two of the service priorities. These are listed below.
Support the State Departments of Human Services and Transportation in an effort to enable qualifying WFNJ participants access to automobile insurance when surcharges exist as a result of non-payment, as opposed to a driving infraction. Many WFNJ participants who have access to automobiles cannot afford insurance even if they have a clean driving record. While the County Department of Human Services staff does not wish to spend state funds received from one agency to pay for penalties imposed by another state agency, this situation is seen as a barrier to implementing any type of program where participants are required to drive (vehicle ownership, vanpools, carpools, etc.), and as a result, getting WFNJ participants to work. Time frame: Immediate. Responsible party: The Monmouth County Transportation Committee. Estimated cost: none.
Identify ways to use Transportation Related Expense (TRE) dollars to fund County transportation programs. TRE funds, which are now available through the TANF Block Grant program, are available to WFNJ participants who are in eligible work activities to offset transportation related costs. This funding source is currently provided in the form of a weekly check for up to $30. NJ Transit and the State Department of Human Services has been developing the Work Pass program which would allow any unused TRE money to go back to the County for transportation related costs. Monmouth County staff would like to determine if it is possible to do this at the County level using TRE funds to purchase transportation service from the County, or to help with maintenance in a vehicle ownership program. Time frame: within the next year. Responsible party: The Monmouth County Divisions of Transportation and Social Services. Estimated cost: none, could potentially enable the provision of more transportation services.
BackOther Priority Issues
The Monmouth County Transportation Committee is in agreement that the development of rail service through Middlesex County and Monmouth County to Ocean County would be of great benefit to Monmouth County residents, significantly increasing mobility and reducing commute times. The rail corridor, owned by NJ Transit, would provide service between Monmouth County and employment destinations in Middlesex County to the north, and south to Lakewood Township in Ocean County.
Monmouth County supports Ferry service from the Bayshore to New York.
Monmouth County is interested in working to develop a program where savings realized in Medicaid transportation are returned to the County, or shared between the State and the County, enabling more local investment in transportation activities.